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In-house security vs outsourced: who wins on ROI, and productivity
Security can be a powerful catalyst for productivity, not a burden to bear. The right operating model frees engineers to build, removes friction from change, and shortens recovery when something goes wrong. For most UK organisations outside the very largest enterprises, managed security delivers fas …
Conosco joins Mimecast's Security Researcher Wall of Fame
Conosco has been added to Mimecast's Security Researcher Wall of Fame, recognising responsible disclosure efforts led by Martin Hodgson, Consultant at Conosco. The accolade reflects disciplined security work carried out within a broader programme to strengthen email authentication across suppliers a …
Security tools ≠ security strategy
Security investments are rising. So are breaches Across the industry, there is a widening disconnect between spend and security outcomes. New platforms are deployed, contracts are signed, and dashboards are configured. But threats keep evolving, incidents keep happening, and organisations are often …
We made 9 cybersecurity predictions for 2025 - how are we doing?
Back in January, we sketched nine forces we said would shape cybersecurity through 2025. Seven months of field data are in. Some calls landed almost on the nose, others misfired, and a few are still warming up. Below is the expanded scorecard on how our predictions are stacking up. For details on ho …
Switching MSPs: What you need to know
Changing Managed Service Providers (MSPs) represents a pivotal decision for mid-sized enterprises in the UK. This choice often stems from a desire for improved IT support, enhanced cybersecurity measures, cost efficiency, or better alignment with business goals and technology strategies. The transit …
What to do when your IT Support starts to fail you
The gap between expectation and reality IT support is meant to underpin performance, not frustrate it. But when service slips; when response times drag, issues resurface, and strategy goes silent, it’s easy to feel stuck. Changing providers can seem like a hassle, yet accepting substandard service c …
Why MSPs fail their clients
When businesses engage a Managed Services Provider (MSP), they expect continuity, support, and strategic value. Yet many MSP relationships deteriorate over time. What starts as a trusted partnership often declines into reactive service, slow responses, and opaque pricing. This breakdown isn't always …
CyberFundamentals: A Strategic Approach to Cyber Resilience
As regulatory pressure intensifies across the EU and cyberattacks become more frequent and sophisticated, having a robust, scalable, and actionable cybersecurity framework is no longer a strategic advantage—it’s a necessity. The CyberFundamentals Framework, developed by the Centre for Cybersecurity …
Top 10 things to check to ensure your MSP is delivering true service excellence
When your business depends on technology, your managed service provider plays a central role in keeping things moving. But beyond quick fixes and system uptime, true service excellence is about long-term partnership, strategic value, and a commitment to your success. Whether you're reviewing your cu …
Service Excellence: The standard you should be demanding from your IT partner
Service excellence is what your business needs, and what too many Managed Service Providers fail to deliver. This concept goes beyond being just a buzzword; it represents a standard to strive for. Organisations can create valuable partnerships by fostering a measurable, strategic, and unwavering com …
Is your IT provider up to the task?
No one dreams about buying IT support. It’s not exciting, it’s not glamorous, and it’s certainly not something most businesses approach with enthusiasm. It’s a grudge purchase. A line on the balance sheet that exists because it has to, not because anyone wants it there. IT support is bought under pr …
Risk vs reward: balancing cyber budgets for the next financial year
Depending on the start of your financial year, most businesses should be well into their financial planning by now, with January 2025 rapidly ticking by. For many CEOs, Managing Directors, and Board Members of mid-size UK businesses, the question of how much to invest in cybersecurity and broader te …